George, Like you I am tired of hearing about nothing but bad news. I know the media is very focused on the plight of the Auto Industry and there has been next to no focus on what this downturn has done to the boating industry. Last October I got tired of dwelling on it and decided to pull the trigger on the purchase of a used 2003 54 foot Hatteras from Marine Max. Guess what the world didn't come to the end for me. I really enjoy boating and especially my Hatteras, it's a great way to relax and spend quality time with my family and friends. It really helps me take my mind off of everything else that is going on around me. The logistics of the purchase were complicated by the fact that we were deep into winter and I had a trade that was already winterized and the boat that I was buying was located in Florida and it needed to be delivered to Baltimore, Maryland for a close date of December 31st. Marine Max in general, and the crew in Baltimore, Maryland, did a great job taking care of all the details of getting my trade moved, and getting the Hatteras up from Florida during less than ideal conditions. After a successful closing the next phase of the deal moved to an April commissioning date with a punch list that was a mile long and that required the coordination of various vendors. The crew at Marine Max, Baltimore lead by the service manager, Robert Janes and the Sales Manager TJ Rose, did an outstanding job of communicating with many phone calls, emails and pictures. I was able to contact Robert and TJ at virtually any hour of the day. Because we were all on the "same page," we were able to work through many issues that were unknown at the time of closing. Had it not been for this outstanding level of communication and follow through I don't believe the delivery in April would have been as smooth as it was. Also there were several items that Marine Max just took care of without "nickel and diming me." I would highly recommend this facility to anybody that is either buying a used or new boat, or just looking for repairs. Thanks for giving us an avenue to highlight the good news that is out there.