Buy a Pacific Mariner, and all you need are groceries and you're ready to cruise. After a five- to seven-day vessel orientation, similar to a private master class in systems, boat operation and construction, the proud new owners of the 85 walk aboard with Dave Beck's card and all his contact information, and the promise to service their boat anywhere, anytime. Which should say it all, really. Except that Beck wants to explain how it's accomplished. "The owner's manual has warranties on page one and on page two, all my numbers and how to reach us anytime," he says. "We've been a production boat yard for 10 years, and the entire time we've been servicing our boats we've been listening to our customers, incorporating their needs into our designs. And we've continued to perfect construction techniques. Rather than dealing with the front-end headaches of custom designs we've used feedback to hone production. These boats are each known quantities, everything we say they are. Trouble-free doesn't just happen."